Privacy Policy

How we collect, use, and protect your information

Last Updated: September 6, 2026

1. Introduction

BoingyBooks ("we," "us," or "our") is an ebook publishing platform and marketplace operated by BooksAndGuidesPro.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use boingybooks.com or the BoingyBooks companion apps (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

The companion apps let you sign in to an existing account, retrieve your library, and synchronize reading information. The apps do not create accounts or offer purchases, subscriptions, book publishing, voice recording, or AI generation.

2.2 Content You Provide

When you use BoingyBooks to create or publish books, we store:

2.3 Marketplace and Payment Information

When you buy or sell books on the marketplace:

2.4 Analytics Data

We collect usage data to provide author analytics and improve the Service:

2.5 Reader Notes and Bookmarks

When you save a note, highlight, or bookmark in an account-connected reader, we store its text, selected book excerpt, reading location, and synchronization history for your individual account. These annotations are private to the person who created them; sharing a publisher or organization account does not make one person's notes available to another member. Notes are not sent to narration or AI providers as part of reading synchronization.

The companion apps encrypt downloaded books and local annotation backups on your device. Signing out removes downloaded books and the saved sign-in. Encrypted notes waiting to synchronize remain on that device so the same account can recover them after signing in again. Removing the app before those notes synchronize removes that local backup. Website readers also keep local browser copies to support interrupted connections.

2.6 Automatically Collected Information

When you access the Service, we may automatically collect:

Server request logs support operation, security, and troubleshooting. Search terms are not used for advertising profiles. Account-linked reading and delivery signals also support aggregate service analytics. We do not infer location from IP addresses in the companion reader.

3. How We Use Your Information

We use the information we collect to:

4. Third-Party Services

We use the following third-party services to operate BoingyBooks. Each has its own privacy policy governing how it handles your data:

4.1 Stripe Connect

We use Stripe to process marketplace payments and seller payouts. When you make a purchase or connect a seller account, your payment information is handled directly by Stripe. We do not store your card details.

4.2 Google Cloud Vision

We use Google Cloud Vision for optical character recognition (OCR) when you upload documents for text extraction. Uploaded document images are sent to Google for processing and are subject to Google's data handling policies.

4.3 OpenAI

We use configured OpenAI services for text and illustrated-page preparation and for supported audio features. Relevant book text, page images, or audio are sent for the requested processing.

4.4 ElevenLabs

We use ElevenLabs for supported narration generation, word timing alignment, and independent speech verification. When these features are used, the relevant narration text and final audio, including a human recording you submit for synchronization, are sent to ElevenLabs for processing.

4.5 Account Services

You can create and use a BoingyBooks account directly. Existing linked BooksAndGuidesPro.com memberships may also supply account identity and membership information for supported sign-in and publisher access.

5. Cookies and Tracking

BoingyBooks uses a minimal number of cookies:

We do not use advertising cookies, third-party tracking cookies, or behavioral profiling cookies. We do not participate in ad networks or sell data to advertisers.

6. Data Storage and Security

Your data is stored on a DigitalOcean virtual private server located in the United States. We implement reasonable technical and organizational security measures to protect your information, including:

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

8. Data Retention

Removing a note, highlight, or bookmark removes it from the active reading view. Synchronization records, deletion markers, and prior request results may remain with your account so an offline device or repeated request cannot silently restore a removed item or overwrite a newer edit. Account privacy and deletion requests include this annotation history.

We retain your account information and content for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

Published books that have been purchased by other users will remain available to those buyers, but your personal information will be removed from public-facing author profiles.

9. Your Rights and Account Deletion

Request deletion of your BoingyBooks account and associated data. Requests are handled by our support team after verifying account ownership; this is not an automatic deletion button. You can make the request without reinstalling the app.

You have the right to:

To exercise any of these rights, please contact us at admin@booksandguidespro.com. We will respond to your request within 30 days.

10. Children's Privacy (COPPA)

BoingyBooks is not directed at children under the age of 13. The platform is designed for adult authors, publishers, and readers. While books published on BoingyBooks may be intended for child audiences, the platform itself (account creation, publishing tools, marketplace) is intended for use by adults.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at admin@booksandguidespro.com.

11. International Users

The Service is hosted in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will also notify registered users by email. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: